Lola & Stella

FAQ

shipping

All of our items are handmade to order, current order processing time is 2-3 weeks. We use USPS to ship (you have the option at checkout of first class or priority mail), all packages will include tracking.


size guide

Here is our general size chart:

Size // Height // Weight


Newborn // 17-20 inches // 5-8 pounds
0-3 months // 20-23 inches // 8-12 pounds
3-6 months // 23-27 inches // 12-17 pounds
6-12 months // 27-29 inches // 17-22 pounds
12-18 months // 29-31 inches // 22-27 pounds
18-24 months // 31-33 inches // 27-30 pounds
2T // 33-36 inches // 30-33 pounds
3T // 36-39 inches // 33-36 pounds
4T // 39-42 inches // 36-39 pounds
5T // 42-45 inches // 40 - 46 pounds


Our items run pretty true to size, but if in doubt we suggest you size up. It's better to have them too big than too small! 


care instructions 

machine wash inside out in cool water on a gentle/delicate setting. For best results line dry.
All items will have tags with washing instructions sewn on as well.


exchanges & returns

We accept exchanges for a different size or returns for store credit. *Please notify us if there is an issue with your order within 5 days and contact us before sending any items back for an exchange.* Exchanges & returns will be accepted if mailed back within 7 days of receipt, shipping is non refundable.  Items that are returned must have tags attached and be in unworn, unwashed & undamaged/new condition. Customer is responsible for return shipping cost. We can not accept returns on blankets.

retailers

Lola & Stella items can also be found at the following retailers:

Anthropologie

Etsy

Local Nomad (Phoenix, AZ)

Shopgood OKC (Oklahoma City, OK)